Support for employers
I'm an employer
Manage workplace injuries with confidence
When a workplace injury occurs, you need expert guidance and seamless support. At Ascent Rehabilitation, we help employers in the ACT and NSW manage workplace injuries with confidence, from early intervention through to successful return to work.
Whether you're managing your first workplace injury or you're an experienced HR professional, our boutique approach delivers personalised service that keeps your business running smoothly and your employees recovering well.
Managing a workplace injury for the first time?
We understand this can feel overwhelming. Our team will guide you through the process in plain language, explaining your obligations and what to expect at each stage.
We know you're concerned about your employee's wellbeing, your business reputation, insurance premiums, compliance requirements and minimising disruption. We address all of these through expert guidance and genuine support.
What to expect
- Initial contact: We connect with you and your insurer to understand the situation.
- Employee assessment: We meet with your employee to assess their needs and goals.
- Workplace assessment: We visit your workplace to understand the role and environment.
- Return to work plan: We develop a detailed plan with input from all parties.
- Implementation: Your employee begins their graduated return with our ongoing support.
- Regular communication: We provide updates and coordinate care team meetings.
- Successful outcome: Your employee returns to sustainable work, demonstrating your commitment to duty of care.
How we support your workplace
Workplace Assessments
We analyse your injured employee's pre-injury duties to identify which tasks they can safely perform during recovery. This functional, workplace-based approach:
- Minimises disruption to productivity
- Keeps employees engaged in their role
- Maintains team continuity
- Provides clear, evidence-based recommendations
Return to work planning and coordination
We develop detailed return to work plans that work for everyone: your employee, your business and your insurer. Our plans outline suitable duties, graduated hours, workplace modifications and clear responsibilities for all parties. The result? Safe, sustainable return to work outcomes that reduce claim duration and support your employee's long-term success.
Care team coordination
Your injured employee's recovery involves multiple parties: medical providers, insurers and your workplace. We bring everyone together, facilitating regular communication and ensuring all stakeholders work toward the same goals. This collaborative approach, what we call the Ascent Way, achieves better outcomes at lower cost and duration.
Why employers choose Ascent
Based in Canberra since 2010, we understand the ACT's unique workers compensation environment. We know the local landscape, the regional employers and the medical providers who support your team's recovery. We offer personalised service with senior clinical oversight on every case. You'll work directly with people who take time to get to know your business and your people. We also collaborate with you to design tailored training for your team.
Early intervention makes a real difference
The sooner we're involved, the better the outcomes. With our ongoing partnerships with employers, you can engage us as early as the date of injury. From the onset of injury, we'll guide you through a best practice approach.
Clear communication, every step
We keep you informed throughout the rehabilitation process. Our consultants are accessible when you need them, providing regular updates and proactive problem-solving. No delays or surprises, just consistent, professional communication you can rely on.
Our rehabilitation services for employers
Initial Needs Assessments
An assessment to understand your employee's concerns, needs, goals and current circumstances for recovery. An Initial Needs Assessment helps us establish a holistic approach early in the rehabilitation process, so the plan is tailored to their individual situation.
Workplace Assessments
A workplace assessment is an important part of the return to work process. We assess and analyse your employee's pre-injury duties to identify which specific tasks are suitable for them to perform during their recovery.
Early identification of suitable duties allows us to develop a functional, workplace-based rehabilitation programme that keeps employees engaged in their usual tasks and routines.
Ergonomic Assessments
We provide ergonomic assessments for your workplace. We assess your employee's workstation comprehensively, taking into account their daily job requirements and any current concerns or pre-existing issues.
We provide a detailed report that includes medical and ergonomic advice for all parties.
Return to work programs
A return to work plan outlines your employee's recovery goals, medical restrictions, suitable duties, hours and any special requirements. Developing a good plan requires a workplace assessment and collaboration with medical and treatment providers to ensure all restrictions are considered and activities are safe and sustainable.
Functional Capacity Evaluations
Objective assessment of physical abilities to inform medical decisions and return to work planning.
Vocational Assessments
A vocational assessment helps establish your employee's redeployment options outside their usual work role. We use a range of written and verbal assessments to determine employability in other areas, and identify any opportunities for retraining that would improve their suitability to new roles.
Training
We deliver training on injury management, return to work and workplace wellbeing topics tailored to your workplace. Our team brings clinical expertise and practical experience supporting employers across diverse industries.
Training can be delivered in person or online and includes manual handling, ergonomics, mental health awareness, supporting an injured worker through return to work and early intervention. We can also develop bespoke training programmes for your specific workplace needs.
Medical and workplace case conferences
We facilitate meetings between all parties to discuss progress, address concerns and ensure everyone works toward shared goals.
Resource library
The best outcomes are achieved through collaboration between the injured worker, the employer, the insurer and the healthcare team.
Access our resources designed for employers.