Carol-Lynn began her career as an Occupational Therapist working as a Physical Rehabilitation Practitioner for the Natalspruit Hospital in Johannesburg, South Africa. After gaining experience as a Physical Rehabilitation Practitioner, Carol-Lynn established a private practice, where she worked as a Neurological Rehabilitation Practitioner for five years. She progressed to case management for Return to Work, Functional Capacity Evaluations, and Vocational Assessments. She also provided training workshops in case management for an array for Occupational Therapists.

In 2023, Carol-Lynn relocated from South Africa to Australia. Carol-Lynn has progressed in her role as a Rehabilitation Consultant by incorporating her knowledge of the Insurance Scheme to provide a wide array of services to clients. She has a passion for working in a team to collaborate and identify gaps in return-to-work, and promoting a holistic approach to work retention. Carol-Lynn has a special interest in Vocational Rehabilitation, and uses her knowledge to offer individualised graded return-to-work plans to the injured person’s needs, as well as offering in-work support.

Carol-Lynn uses her comprehensive expertise and knowledge in Occupational Rehabilitation in explaining the Worker’s Compensation Scheme in an easy, and understandable approach to her clients. She incorporates her strong interviewing, communication, and interpersonal skillset to support each client in returning to the workplace through an unconditional and positive mindset. Carol-Lynn utilises a client-centred approach in her work, and is able to draw on her knowledge and experience to assist with motivating each client who may have become disengaged, or fear-avoidant in aiding their return to work.

Carol-Lynn’s special services include complex assessments including Functional Capacity Evaluations for various diagnostic groups, as well as Ergo Science Assessments.