In 2021, Naomi joined the Ascent Rehabilitation team in her role as the Administrator, and was later promoted to Office Manager. Naomi holds a Bachelor of Journalism and joined Ascent with extensive customer service and administrative skills. Naomi has progressed as the Office Manager through managing third party enquiries, organising diary management, administrative support to the team, and developing marketing strategies to promote the Ascent Rehabilitation profile. Naomi has a passion for writing online content that is stimulating and captivating about industry issues and client interests. Naomi has a great belief in working with an upbeat attitude to create a healthy and positive work environment. Naomi endeavours to consistently provide great customer service to all stakeholders and clients.  

Naomi possesses excellent written and verbal communication skills, which aids her with creative problem-solving for a stakeholder enquiry, helping a client’s request, and providing effective support to the Ascent team. Naomi incorporates a personal practice of delivering effective and excellent planning, organising, communication and reporting in order to provide exceptional service in her role.     

Naomi’s special services include organisational skills, customer service, content creation, and social media management.